Effective date: April 2, 2026
These Terms of Service (“Terms”) are a legally binding agreement between you (“Client,” “you,” or “your”) and JK.Creative LLC, a Washington State limited liability company, doing business as FillCRM (“FillCRM,” “JK Creative,” “we,” “us,” or “our”), operating at fill.skrubcrm.com.
By purchasing or using FillCRM services, you agree to be bound by these Terms. If you do not agree, do not use the service.
FillCRM is a done-for-you lead generation content creation service. We create lead magnets, email nurture sequences, and related marketing deliverables for your business. FillCRM is a content creation and delivery service — it is not software, and it is not a CRM platform.
Deliverables are created by our team based on the business information and preferences you provide. The specific deliverables included in each tier are described on our pricing page at fill.skrubcrm.com.
Turnaround times vary by tier:
Turnaround times are targets, not guarantees. Delays may occur due to incomplete client information, high volume, or circumstances beyond our control. We will notify you if a delay is expected.
Deliverables are sent electronically (email or download link). It is your responsibility to download and save your deliverables. We retain copies for 90 days after delivery.
FillCRM is offered on a monthly subscription basis. When payment processing is live, all payments will be processed through Square. By subscribing, you authorize JK Creative to charge your payment method on a recurring monthly basis until you cancel.
Auto-renewal disclosure (RCW 19.230): Your subscription will automatically renew each month at the then-current rate unless you cancel before the next billing date. You may cancel at any time, and cancellation will take effect at the end of your current billing period.
We reserve the right to change pricing with at least 30 days' written notice. Continued use after a price change constitutes acceptance of the new pricing.
You may cancel your subscription at any time by contacting us at support@skrubcrm.com. Cancellation takes effect at the end of your current billing period.
Deliverables that have already been created and delivered are non-refundable. If you cancel mid-cycle before deliverables for that cycle have been created, we may issue a prorated refund at our discretion. No refunds are issued for partial months where deliverables have already been provided.
Upon full payment for the applicable billing cycle, you own the specific deliverables created for your business, including lead magnets, email copy, and other custom content delivered to you. You may use, modify, and distribute these deliverables as you see fit for your business.
JK Creative retains all rights to its underlying templates, processes, methodologies, frameworks, and tools used to create your deliverables. We may use similar structures, formats, and approaches for other clients. We will not reuse your specific business information, branding, or custom copy for other clients.
You are responsible for:
Deliverables are created based on the information you provide. JK Creative is not responsible for inaccuracies in deliverables caused by incomplete or incorrect client-provided information.
You must not:
We reserve the right to refuse or terminate service for any client whose use violates these Terms.
FillCRM provides lead generation content — not leads, revenue, customers, or business outcomes. We do not guarantee any specific results from the use of our deliverables.
Lead magnets, email sequences, and other marketing content are tools that may help attract and nurture potential customers. However, the effectiveness of these materials depends on many factors outside our control, including your industry, target market, offer quality, distribution strategy, follow-up processes, and market conditions.
Any examples, case studies, or performance references on our website or in our marketing materials are illustrative only and do not constitute a guarantee of similar results. This disclosure is consistent with the Federal Trade Commission Act (15 U.S.C. § 45), which prohibits unfair or deceptive acts or practices in commerce, including misleading earnings or results claims.
You acknowledge that you are purchasing content creation services, not business outcomes, and that JK Creative has no liability for the performance or results of any marketing campaign you run using our deliverables.
FillCRM services and deliverables are provided “as is” and “as available” without warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
JK Creative does not warrant that deliverables will be error-free, that they will achieve any particular result, or that they will be suitable for your specific business needs without modification.
To the fullest extent permitted by applicable law, neither JK Creative LLC nor any of its owners, members, managers, officers, employees, contractors, or agents shall be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages of any kind, including but not limited to:
This applies regardless of the legal theory under which the claim is brought — whether contract, tort, negligence, strict liability, or otherwise — and even if JK Creative has been advised of the possibility of such damages.
Aggregate liability cap: JK Creative's total cumulative liability to you for all claims arising out of or relating to these Terms or the service — regardless of the form of action — will not exceed the total fees you paid to JK Creative in the twelve (12) calendar months immediately preceding the event giving rise to the claim.
FillCRM is operated by JK.Creative LLC, a Washington State limited liability company. The individual members, managers, officers, employees, contractors, and agents of JK.Creative LLC are not personally liable for any claims, damages, losses, or obligations arising from your use of the service or any deliverables provided.
Any liability is limited solely to JK.Creative LLC as a business entity, subject to the caps described in Section 11 above. You agree not to bring any claim against any individual person associated with JK.Creative LLC in their personal capacity.
You agree to indemnify, defend, and hold harmless JK.Creative LLC and its members, managers, officers, employees, contractors, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:
Binding arbitration: Any dispute, claim, or controversy arising out of or relating to these Terms or the service (“Dispute”) that cannot be resolved through informal negotiation within 30 days of written notice shall be resolved exclusively through binding arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules. The arbitration shall take place in Washington State. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
Small claims exception: Either party may bring an individual action in small claims court in Washington State if the claim qualifies.
Class action waiver: You and JK Creative agree that any Dispute will be resolved on an individual basis only. Neither party may bring a claim as a plaintiff or class member in any purported class, consolidated, or representative action. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding.
30-day opt-out: You may opt out of this arbitration and class action waiver provision by sending written notice to support@skrubcrm.com within 30 days of first accepting these Terms. Your notice must include your name, email address, and a clear statement that you wish to opt out of arbitration. If you opt out, disputes will be resolved in the state or federal courts located in Washington State.
JK Creative shall not be liable for any failure or delay in performing its obligations under these Terms if such failure or delay results from circumstances beyond its reasonable control, including but not limited to: acts of God, natural disasters, pandemics, epidemics, war, terrorism, riots, government actions, power failures, internet or telecommunications failures, cyberattacks, third-party service outages, or labor disputes.
These Terms are governed by and construed in accordance with the laws of the State of Washington, United States, without regard to its conflict of law principles. Subject to the arbitration provision in Section 14, any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in Washington State, and you consent to personal jurisdiction in those courts.
Washington Consumer Protection Act (RCW 19.86): Nothing in these Terms limits or waives any rights you may have under the Washington Consumer Protection Act, which prohibits unfair or deceptive acts or practices in trade or commerce and provides remedies including actual damages, treble damages, and attorneys' fees for qualifying violations.
Washington State residents who believe their consumer protection rights have been violated may contact the Washington State Attorney General's Consumer Protection Division at 1-800-551-4636 or atg.wa.gov/consumer-protection.
Severability: If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
Entire agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and JK Creative LLC regarding FillCRM services and supersede all prior agreements, understandings, negotiations, and discussions, whether oral or written.
We may update these Terms from time to time. We will notify you by email at least 14 days before material changes take effect. Continuing to use the service after that date constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you must cancel your subscription before the changes take effect.
Questions about these Terms? Contact us at support@skrubcrm.com
JK.Creative LLC (d/b/a FillCRM) | Washington State, United States